Administrator
Full platform control and oversight
Dashboard Overview
A centralised command centre organised into focused tabs — Overview, Requests, Insights, Activity, Course Sessions, Reports, Documents, Forms Library, Data Capture, Organisations, and Users.
Course Management
Create, edit, clone, and publish courses with full control over categories (EUSR/CSCS, WJA, MDS), formats, pricing, scheduling, and certification details.
Session Scheduling
Schedule training sessions, assign trainers and locations, set attendee capacities, and monitor real-time registration counts and waitlists.
Trainer & Location Management
Maintain a directory of trainers with bios and specialisations, and manage training venues with capacity, facilities, and contact details.
Registration Management
View and manage all registrations, update attendance status, record assessment scores, issue certificates, and delete registrations — all from one screen.
Booking Request Management
Review and approve two types of requests — trainee session bookings and course booker requests for new courses or sessions. The dashboard is split into 'Trainee Requests' and 'Course Booker Requests' tabs, each with their own Pending and Reviewed sub-tabs.
User Management
Invite users, edit user roles, delete users, review and approve access requests, and perform bulk registrations for multiple trainees at once.
Reporting & Analytics
Visual reports on registration trends, session attendance, category breakdowns, trainer feedback, and monthly performance with drill-down detail modals.
Document Verification
Review and verify trainee-uploaded documents (photo ID, licences, qualifications) with approve or reject workflows.
Course Booker Management
Manage organisational booker accounts — invite course bookers, view their associated trainees, and monitor session attendance and certifications.
Feedback Review
Review aggregated trainee feedback submitted after course completion — ratings, recommendations, and improvement suggestions.
Forms Library
Upload and manage internal form documents across five categories — Enrolment, Medical ID, Assessment, Data Capture, and Course Joint Instructions — stored securely within the platform. Only admins can upload, edit, or remove forms; all users can view and download them.
Over-Capacity Alerts
Automatic monitoring of sessions that exceed their maximum attendee capacity, with hourly alert emails and a dashboard tile.
Data Capture Forms
Complete digital data capture forms — MDS Data Capture (V3.0) and EUSR Data Capture (2026) — directly within the platform, replacing paper-based processes.
Data Capture Submissions Review
View and search all completed MDS and EUSR data capture form submissions in one place on the Admin Dashboard.
Trainer
Manage your sessions and trainees
Trainer Dashboard
A focused view showing upcoming assigned sessions, participant rosters, and quick access to session management tools.
My Calendar
A calendar-style view of all sessions assigned to the trainer, making it easy to plan ahead and stay organised.
My Sessions
Browse all assigned training sessions with key details — course, location, date, and registered attendee counts.
Session Roster Management
View the full participant list for each session, mark attendance, and record assessment outcomes per trainee.
Waitlist Notifications
Automatic notifications when spots open up on full sessions, keeping waitlisted trainees informed.
Mobile-Optimised Interface
A clean, responsive layout designed to work seamlessly on mobile devices — perfect for trainers on the go.
Trainee (User)
Track your training journey
Trainee Dashboard
A personalised home screen showing your upcoming training, recent certificates, and document status — everything in one place.
Browse Courses
Explore available courses and request bookings — your course booker must approve before your place is confirmed.
My Training
Track all your current and past registrations with status updates — from registered through to completed.
My Documents
Securely upload and manage your training-related documents — photo ID, driving licence, qualifications, and more — with verification status tracking.
My Certificates
View and download certificates earned from completed training courses, with certification validity periods displayed.
Session Discovery
Browse upcoming public sessions by date and location — contact the booking line to arrange a booking through your course booker.
Training Feedback
Share your experience after completing a course — rate the trainer, content, and venue, and provide suggestions for improvement.
MDS Data Capture Form
Complete the digital MDS Data Capture Form (V3.0) directly within the platform — no paper forms required.
EUSR Data Capture Form
Complete the digital EUSR Data Capture Form (2026) directly within the platform — no paper forms required.
Course Booker
Manage training for your organisation
Course Booker Dashboard
A dedicated home screen for organisational bookers to manage training for their team — session approval statuses, upcoming sessions, registered trainees, and quick access to course browsing.
Create Training Sessions
As a course booker, you can create training sessions directly from the Sessions page — sessions you create start in 'Pending Admin Approval' status until an admin reviews them.
Browse Courses
Explore available courses across EUSR/CSCS, WJA, and MDS categories — trainees from your organisation can request bookings for your approval.
Register Trainees
Register trainees from your organisation into upcoming training sessions in bulk.
View Trainee Activity
Track your organisation's training activity — session attendance, completion status, and issued certificates.
Booking Request Management
Review and approve booking requests submitted by trainees in your organisation — trainees cannot self-register without your approval.
Request New Courses & Sessions
Submit requests for new courses or training sessions that aren't currently available — admins review these and set them up for you.
Submit Feedback
Share your organisation's experience with the training service — booking ease, communication, course quality, and value for money.
View Trainee Certificates
Access all certificates earned by trainees in your organisation in one place.
MDS Data Capture Form
Complete the digital MDS Data Capture Form (V3.0) on behalf of trainees in your organisation — no paper forms required.
EUSR Data Capture Form
Complete the digital EUSR Data Capture Form (2026) on behalf of trainees in your organisation — no paper forms required.